Payments & Booking

Clear payment steps for your private Morocco journey.

Updated 25 October 2026

1. Receive your proposal

We confirm your itinerary, accommodation package, included services, exclusions and total price. Review the details and ask about anything that is unclear before paying.

2. Pay your deposit

A 25% deposit confirms your booking once availability and booking arrangements are confirmed in writing. The deposit is non-refundable, subject to the cancellation and postponement conditions.

You may settle the remaining balance in Morocco. Your booking confirmation states when and how to pay. Contact us if you prefer to pay in full before travel.

  • Cash: no payment fee charged by Morocco Top Trips.
  • Wise or bank transfer: no payment fee charged by Morocco Top Trips. Your provider may charge transfer or conversion fees.
  • Card: 3% payment fee; payments processed in Moroccan dirhams (MAD).
  • PayPal: 5% payment fee.

Your proposal or payment instructions confirm the currency, amount and applicable fee before payment. Your bank or provider may apply its own exchange rate and charges.

3. Receive your confirmation

Keep your payment receipt and booking reference. We confirm receipt and your booking arrangements in writing. An enquiry or payment request alone does not confirm that every hotel or service is available.

Check payment instructions

Use instructions provided for your booking. If account details change or a request seems unusual, contact us through our established phone or email before sending funds. Never send full card details through email or WhatsApp.

Cancellation and postponement

If we cancel: if Morocco Top Trips cancels your tour, we refund your deposit in full without a cancellation fee.

If you cancel: the deposit is non-refundable. For an emergency cancellation made more than 30 days before departure, our published policy allows you to reuse the deposit within two years. Contact us to arrange the postponement and receive the conditions in writing.

The published policy allows credit to be used by a family member, referred friend or another traveler you nominate. It may be applied to a destination where we operate. Confirm the destination, booking arrangements and conditions with us in writing.

0–29 days before departure: the policy provides for hotel cancellation charges passed on to us, which vary by property, without additional cancellation charges for other services. Request a written calculation, including how the deposit is applied, before deciding.

For a cancellation exactly 30 days before departure, or a transfer of credit to another traveler or destination, contact us for written confirmation of the applicable arrangements.

Extra costs and refunds

Your proposal separates included services, exclusions and optional activities. Provider and currency-conversion charges should be checked before payment. For a refund or credit request, email your booking reference. We explain the applicable policy and calculation in writing.

Read the full Terms & Conditions.