Privacy Policy

How Morocco Top Trips uses information for enquiries, bookings and this website.

Updated 25 October 2026

1. Who we are

This policy applies to Morocco Top Trips and www.moroccotoptrips.com. Our published address is Ksar Errteb Aoufous, Errachidia, Morocco. For privacy questions, email contact@moroccotoptrips.com or call +212 668 911 240.

2. Information for enquiries and bookings

Information may include your name, email, telephone number, dates, party size, children’s ages, preferences and messages. When a confirmed service requires identification details, we may request information needed for that arrangement.

For dietary, accessibility or health-related requests, share only what is relevant to the trip. Do not send full card details or unnecessary identity documents through an enquiry form.

If you provide information about companions, ensure they know why it is being shared and that you are authorized to provide it. Parents or guardians may provide children’s details needed for family travel. Our enquiry service is intended for adults.

3. Why we use information

We use information to answer enquiries, prepare quotes, arrange and support your trip, communicate changes, administer bookings and handle complaints. Records may also be needed for accounting, legal obligations and disputes.

If we send marketing, you can ask us to stop by replying or contacting us. Necessary booking and service messages may continue for a trip you have arranged.

4. Sharing with providers

Travel arrangements may require sharing relevant details with hotels, riads, camps, drivers, guides and other booked providers. Payment services process payment information under their own privacy terms. Hosting, email, security and website providers may process information when supplying their services.

WhatsApp, social platforms and third-party payment services also have their own policies. If you ask for arrangements through a partner or another company, we explain the relevant booking arrangements. Information may also be disclosed when legally required or needed to address a legal claim.

5. Website information and cookies

Website systems may process technical information such as IP address, browser and device details, pages visited and security logs. Cookies and similar technologies may support website functions, security, preferences, measurement and advertising where these services are enabled.

You can manage stored cookies in your browser; restrictions may affect website features. Where a cookie preference control is provided, use it to review optional choices. Browser settings do not necessarily remove information already held by us or a provider.

Contact us for information about current website tools. This policy does not replace any consent applicable law requires for optional tracking.

6. Retention and international processing

We retain information as reasonably needed for its purpose, booking administration, applicable recordkeeping obligations or disputes. The appropriate period depends on the record and its purpose.

Travel and technical providers may process information outside Morocco. Applicable data-protection requirements and any required transfer formalities must be considered for these arrangements. Contact us for information about providers involved in your booking.

7. Security and privacy requests

We take reasonable steps to protect information, but no online transmission or storage method is completely secure. Use established contacts and avoid sending unnecessary sensitive information.

You may request access, correction or object to processing in accordance with applicable law. You can also ask about deletion, retention or withdrawal of consent where relevant. Some records may need to be retained for legal obligations, a booking or a dispute.

Email contact@moroccotoptrips.com with your request. We may need proportionate verification before releasing records. You may also contact Morocco’s CNDP about data-protection concerns.

8. External links and updates

Other websites, including hotels, review platforms and payment providers, have their own privacy policies. We may update this page when our services or practices change. The review date appears above.